Address: 126 Grimston Road, South Wootton, King's Lynn, Norfolk, PE30 3PB, UK   Tel: 01553 671 027 (MAIN LINE) 01553 670 488 ( Manager & Nurses)

                                                                             CQC Rating

 

Lower Farm Nursing Home

 

                                                                                 Inadequate                   

 

                                                                                                                                                    30th April 2019               See the report >                                

Our Services

Our core services include:

 

- Long Term Nursing Care

- Respite Care

- Recovery & Rehabilitation

- Palliative Care

- Residential Care

 

Our additional services include:

 

- Physiotherapy

- Chiropody

- Group Exercise Classes

- Craft & Occupational Therapy

- Pets as Therapy (PAT)

 

Our  accomodation is within spacious, en suite rooms.We provide a variety of nutritious home cooked meals,great entertainment and person centred care.

Our Values

Our values are based on providing a:

 

- High quality of nursing

- Friendly & caring relationship

- Dignified & respectful service

- Safe & secure premises

- Good management & highly skilled staff

- Pleasent & hygienic environment

 

We regularly assess the needs and requirements of all our residents, with themselves and their family.

 

We have a family-based atmosphere so our residents can relax and enjoy their stay.

 

Lower Farm benefits from a good local reputation and we are known for treating our residents like our own family.

Our Team

To deliver our services based on our core values, Lower Farm has specialised teams:

 

- Care (includes 24 hour nursing, carers)

- Administration (home management)

- Hygiene & Cleaning

- Laundry

- Kitchen (including a head chef)

- Maintenance (for the premises)

- Activities & Entertainment

 

Our care manager is RMA Certified and has a reputation for delivering a high quality  care, unmatced in any other nursing home in King's Lynn.

 

Admissions to Lower Farm Nursing Home

Residents or someone acting on their behalf can call our Care Manager (TINA MOORE) on 01553 670488 or our Admin and finance lead ( PAULETTE CARTER ) on 01553 671027 or email : lower.farm@btconnect.com with your details.

 

Residents can also seek referral through other sources, such as general practitioners (G.P.s), social services, hospitals and sheltered accomodation.

 

We can then arrange for them to visit to Lower Farm to see the excellent care we provide and discuss their needs and requirements with our care team.

 

Prior to admission, one of our highly qualified care team will visit the resident's home to assess their care in familiar surroundings. A Care Plan is then formed and reviewed with the resident, their relatives and any outside agencies that may be involved in their care (such as their G.P.)

 

 

General Information

Visiting: Relatives & friends of residents are welcome at any time. For security, all guests are required to sign in the guest book on arrival & departure. We would appreciate if you could telephone ahead of time and inform a senior nurse at Lower Farm, if you plan to visit us after 5pm.

 

Private Telephone & Internet: Residents can install a personal telephone line. There is also "password protected" WIFI on premises, which the resident can use for FaceTime or Skype calls. 

 

Religious or Cultural Requirements: Lower Farm aims to ensure the religious or cultural needs can be fulfilled.

 

General Practitioners (G.P.'s): Lower Farm can arrange for residents to be registered with a local G.P. or they may retain their own. 

 

 

Resident's Testimonials

N. Henson  (Monday, August 13 18 05:24 pm BST)

 

I would like to say a massive thanku to angie and all the staff I wouldn't of got threw the last few weeks or today without your kindness support help u looked after my dear dear friend and was there always with everything teas questions support tears the lot u have all gone beyond your job to help and b there.

 

love to u all thanku.

 

 

C & J. W., Firing, Norfolk (26th August 2015)

 
To ALL the staff at Lower Farm Nursing Home,
 
Words can never say how wonderful you all are - we want to thank you all for the exceptional care you gave to our Mum, J.W., during her short stay with you.
 
We had reservations at the time we were told that Mum had to go into a nursing home but from the very first meeting we had with Jane to the last day of Mum's life, you proved to us what real care is all about. Nothing was ever too much trouble, you gave wihout complaint everything that was required and more.
 
I only got to know 3 names in this short time but Jane, Linda and Helena became our friends and family and will always be a warm feeling in our hearts but to all the other staff, you are all equally thought of.
 
We were made to feel welcome whenever we visited and I know Mum was in the hands of people who really knew what they were doing, never did we have the slightest concern that Mum's needs and wishes were being adhered to wholeheartedly.
 
We would recommend Lower Farm to all without any reservation at all and if we were rating you out of 10, you all get 11!!!
 
Thank you so much for caring for our Mum as we would have done ourselves and for the geniune love you showed to her and us at the time of need.
 
From the bottom of our hearts and in J's memory, we thank you very very much.
 

 

T. C., King’s Lynn, Norfolk 

 

“I am writing on behalf of my brothers, sisters and myself to thank you for taking such good care of Mum during her stay at Lower Farm. 

Not only did the team of carers look after Mum but we also were made to feel cared for and never in the way. It would be wrong to single out any individuals for particular praise but we all feel that among the team some have become friends and hopefully will remain so."

 

Family of E.L. 

 

To All the Staff at Lower Farm who made my mother, E.L.’s life the best they could manage during the past year. 

Thank you all so much for your unfailing friendliness, kindness, caring and courtesy both to her and those who visited. You made a difficult year bearable. 

Again all my thanks. You do a great job with your care.” 

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