Residents or someone acting on their behalf can call our Care Manager (TINA MOORE) on 01553 670488 or our Admin and finance lead ( PAULETTE CARTER ) on 01553 671027 or email : email@example.com with your details.
Residents can also seek referral through other sources, such as general practitioners (G.P.s), social services, hospitals and sheltered accomodation.
We can then arrange for them to visit to Lower Farm to see the excellent care we provide and discuss their needs and requirements with our care team.
Prior to admission, one of our highly qualified care team will visit the resident's home to assess their care in familiar surroundings. A Care Plan is then formed and reviewed with the resident, their relatives and any outside agencies that may be involved in their care (such as their G.P.)
Visiting: Relatives & friends of residents are welcome at any time. For security, all guests are required to sign in the guest book on arrival & departure. We would appreciate if you could telephone ahead of time and inform a senior nurse at Lower Farm, if you plan to visit us after 5pm.
Private Telephone & Internet: Residents can install a personal telephone line. There is also "password protected" WIFI on premises, which the resident can use for FaceTime or Skype calls.
Religious or Cultural Requirements: Lower Farm aims to ensure the religious or cultural needs can be fulfilled.
General Practitioners (G.P.'s): Lower Farm can arrange for residents to be registered with a local G.P. or they may retain their own.
N. Henson (Monday, August 13 18 05:24 pm BST)
I would like to say a massive thanku to angie and all the staff I wouldn't of got threw the last few weeks or today without your kindness support help u looked after my dear dear friend and was there always with everything teas questions support tears the lot u have all gone beyond your job to help and b there.
love to u all thanku.
C & J. W., Firing, Norfolk (26th August 2015)
T. C., King’s Lynn, Norfolk
“I am writing on behalf
of my brothers, sisters and myself to thank you for taking such good care of Mum during her stay at Lower Farm.
Not only did the team of carers look after Mum but we also were made to feel cared for and never in the way. It would be wrong to single out any individuals for particular praise but we all feel that among the team some have become friends and hopefully will remain so."
Family of E.L.
To All the Staff at Lower
Farm who made my mother, E.L.’s life the best they could manage during the past year.
Thank you all so much for your unfailing friendliness, kindness, caring and courtesy both to her and those who visited. You made a difficult year bearable.
Again all my thanks. You do a great job with your care.”