IMPORTANT NOTICE

Visiting your loved one's at Lower Farm Nursing Home 

Updated 11.05.2022

Following Public Health England (PHE) guidelines, we are pleased to advise that we are now able to accept two visitors per resident for in-home visits, unless there are exceptional circumstances. If you would like to visit your loved one outside in the home grounds, then there are no restrictions to the number of family member or friend permitted (within reason). All visits continue to be by appointment only and all in-home visitors are required to go directly to their loved one’s room. The use of full PPE is still required within the home.

IMPORTANT REMINDERS

All visits will continue to be by appointment only. When arriving for your booked in-home visit, please ensure that you have your temperature taken by a member of the Nursing or Care Staff. If your temperature is over 37.5°C this will unfortunately result in the visit being CANCELLED. The use of full PPE is still required within the home. All policies and procedures in relation to Covid-19 and the visiting of residents within the home will remain in place at Lower Farm Nursing Home.  

Please be assured that we are following all Government and PHE guidelines and we will continue to monitor the situation and we will adjust our policies accordingly. 

To book your in-home

visit Tel: 01553 671027

and select Option 2

We thank you for your continuing support and understanding.

Tracey Catlin

Registered Manager

The next scheduled Relatives and Friends Meeting

to be held on Wednesday 1st June 2022

The next scheduled meeting will be held on Wednesday 1st June at 6.00pm. If you have any sugestions on holding virtual meetings e.g.: Zoom or Whatsapp, then please do not hesitate to contact myself of my Deputy Manager Hayley Newton and we will be pleased to discuss this with you.

In the meantime, if you have any questions or you wish to discuss any issues with myself then please do not hesitate to contact me on Tel: 01553 671027 or by email: tracey.catlin@lowerfarmnursing.co.uk and I will be happy to answer or discuss any questions you may have.

Tracey Catlin

Registered Manager

Reviewed: 25.03.2022

Residents or someone acting on their behalf can call our Registered Manager (TRACEY CATLIN) on 01553 671027. Alternatively, please contact our Admin (JASON COLLEDGE) or our finance lead ( PAULETTE CARTER ) on 01553 671027 or email : accounts@lowerfarmnursing.co.uk with your details.

Residents can also seek referral through other sources, such as general practitioners (G.P.s), social services, hospitals and sheltered accomodation.

We can then arrange for them to visit to Lower Farm to see the excellent care we provide and discuss their needs and requirements with our care team.

Prior to admission, one of our highly qualified care team will visit the resident's home to assess their care in familiar surroundings. A Care Plan is then formed and reviewed with the resident, their relatives and any outside agencies that may be involved in their care (such as their G.P.)

NORMAL visiting is SUSPENDED until further notice: Relatives & friends of residents are welcome at any time. For security, all guests are required to sign in the guest book on arrival & departure. We would appreciate if you could telephone ahead of time and inform a senior nurse at Lower Farm, if you plan to visit us after 5pm.

Private Telephone & Internet: Residents can install a personal telephone line. There is also "password protected" WIFI on premises, which the resident can use for FaceTime or Skype calls. 

Religious or Cultural Requirements: Lower Farm aims to ensure the religious or cultural needs can be fulfilled.

General Practitioners (G.P.'s): Lower Farm can arrange for residents to be registered with a local G.P. or they may retain their own. 

Review from DB (Son of Resident) published on 22 April 2021
Submitted via Carehome.co.uk Website • DB is Extremely Likely to recommend Lower Farm Care Home with Nursing Home.

Average rating 5 out of 5

My father was transferred to Lower Farm Care Home after rehab at Amberly Hall care home. My father was recovering from sepsis and had a stroke 9 years ago, so had physical needs with paralysis on his left side. He uses an electric wheelchair, has medical needs for his warfarin levels and a catheter too. To add to this, Dad's personality changed since the stroke making him quite a difficult person to please. I am phrasing the best way I can.
On arrival, Dad was allocated an upstairs room. This meant he had to go into the lift, in his wheelchair, each time he wanted a cigarette to go outside to smoke. As he is a chain smoker this proved problematic. The care home team moved him to a downstairs room to make his stay more comfortable. They have been caring and supportive to Dad throughout even when he has been unpleasant. Truly professional and we highly recommend Lower Farm Care Home.

For more reviews, please go to Lower Farm Nursing Homes page on the Carehome.co.uk website.